Not only does Property Management Ownership have an Investment Property Portfolio, so does our staff–we our Investors ourselves. We understand the needs of our investors and tenants. Through our experience and company culture of Customer Service, Transparency & Cost Efficiencies, we can provide a excellent living experience to our tenants and manage our Investors Properties to maximize cash flow.

Customer Service 

Whether you are a Tenant living in our homes or an Investor Owner, excellent and responsive customer service along with transparency in our business is the culture we have created in the day to day operations of our business.  We understand there are several choices Tenants and Investors have when it comes to the homes and this culture has contributed to our A+ Rating with the BBB and hundreds of satisfied investors.

Our Account Manager Model gives you a specific contact within our office so that our tenants and clients have clear direction as to who to contact about their questions. Our Account Managers return all calls and emails by the end of the business day as we understand the importance of communication that is needed to run a successful Property Management company.

As Investor ourselves, we know what it takes to manage a property so that it meets our Investors goals. Far to often, we place tenants who have had negative experiences with their previous Property Manager. A big part of the success of the Properties we manage is excellent customer service and responsiveness to our tenants that will reduce vacancy, thus increasing occupancy rates of your property.

Transparency

As a Tenant living in our home, we will communicate clearly to you so that questions you have for your Property Manager are the least of your concerns.  We only want to align ourselves with Investor owners who understand the responsibilities of owning a Rental Property. 

As a Investor Owner, you will never be left guessing your maintenance billing or left in the dark with what is going on with your property. Often times, a Property Manager will take a vendor bill, mark it up and put it on their own letterhead, leaving you wondering how much mark up you are being charged. For each bill you receive, we will provide the original vendor invoice so that you know true cost. For each repair, we will provide before and after pictures so that you are never left guessing whether or not work was actually done.

Cost Efficiency of Your Property

As Investor ourselves, we understand maintenance can drain your cash flow. We have aligned ourselves with vendors who value the volume of business we supply them on a weekly basis and in return, give us wholesale pricing.  Examples of Wholesale Pricing are below*:

  • 3 Ton AC Install: $1,300
  • 3 Ton Furnace Install: $1,100
  • Hot Water Tank Install: $650
  • Repaint House: $650
  • Yard Service During Vacancy: $37 per cut

*Cost may vary depending on installation & repair scenario

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Meet the Team

Alex Craig

Alex Craig

President

A native Memphian with an degree from the University of Memphis. Alex owns and still adding to his large portfolio of homes in Memphis and Little Rock, AR.

Andrew Akins

Andrew Akins

Property Manager

Native Memphian currently adding to his investment property portfolio. A undergraduate degree from the University of Mississippi and graduate degree from the University of Memphis.

Cristina Hammers

Cristina Hammers

Account Manager

From Chicago Illinois and graduate of the University of Memphis. Her parents immigrated to the United States from Cuba in the 1960s, establishing a bilingual foundation and allowing her to communicate with Spanish speakers on a daily basis.

Alejandro Natera

Alejandro Natera

Project Manager

Born and raised in Venezuela, Alejandro migrated to the US in the late 1990s. With more than 25 years of experience in construction in Venezuela and Memphis, Alejandro Natera brings a wealth of knowledge to the CB Properties & Memphis Turnkey team